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Customer Questions and Answers for Pump Asm-Drain by GE

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    • Part Number: AP3207353
    • MFG Part Number: WH23X10020
    • Made by: GE
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For GE Pump Asm-Drain (Part Number: AP3207353)

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Hi My washer stopped pumping out the water. I figure it is the pump and took the back out to check. I removed the to hoses leading into the pump and found nothing blocking the impeller on the pump. Putting the unit into spin mode, I could see the the impeller moving slowly and touching the edge would easily stop it, and it felt like the motor had no torque which would lead me to believe it is the pump? Could there be a clog anywhere else? It is not clear to me if there is some valve that open a drain from the tub to the pump when extracting water?

Frank R. for Model Number wpgt9350

ANSWER Frank, No there is no valve or device to activate in order to drain the washer. The drain pump WH23X10020 creates just enough pressure to force the water up and out of the washer and into the drain pipe. Your post description would indicate that the drain pump motor or impeller has failed and is not creating the pressure needed to drain the tub. You may want to recheck the tub to pump hose, where it attaches to the drain opening in the outer tub, there maybe a small, light article stuck there, but it's a guess. 

Answered by AppliancePartsPros.com   |   Tuesday, March 25, 2014

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