I have looked at diagrams, but am still not able to locate model/serial number tag anywhere. This is a GE front loading washer which will not drain.
ANSWER Hello Tena,
Unplug the machine from the wall outlet. Open the unit and locate the drain pump. If the door will open, it isn't a bad idea to get all of the water out that you can from inside the tub because when you remove the hose from the drain pump, water from inside the machine will run out. The pump will most likely be restricted by lint and pocket debris. Make sure it's clear and reach into the pump with a screwdriver or other long skinny object and make sure the impeller isn't broken or detached from the motor shaft. If you can find no problem, plug the machine back in and set the control to drain and spin with the leads of you test meter in the wires that were connected to the drain pump. There should be 120Vac there. If so, order a drain pump. If no voltage, check the connections from the main control. If no bad connections are located, order the main control board.
Now the issue you are going to run into is that the parts are located by looking them up by model number. You will have to locate the model number to get the correct parts.
Answered by AppliancePartsPros.com | Friday, December 07, 2012