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Customer Questions and Answers for Drain Pump Assembly by GE

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    • Part Number: AP4324598
    • MFG Part Number: WH23X10028
    • Made by: GE
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For GE Drain Pump Assembly (Part Number: AP4324598)

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I bought a GE washer that is leaving plenty of suds and water behind. It came with diagnostic error codes 23, 30, and 31 when I bought it. I removed the pump to see if the impellor was blocked, but it is not blocked. How do I know if the pump needs to be replaced ? It turns freely for a quarter turn and then its more difficult to turn, but it does turn. Do I need to replace the pump assembly / pump ? Thanks. Mike

Mike B. for Model Number wbvh6240fgg

ANSWER Hi Mike. Yes, first thing you need to do is get the pump free or if it will not as you mention, then replace it with part # WH23X10028. Then you use a pitcher and fill it up with cold water. Then open the washer and fill it up to the baffle level (w/cold water). Then press cancel or drain. Do this a few times to insure you have flushed out the "over soaping" condition which made the pump cavitate and overheat, damaging the pump and showing the fault codes mentioned. E-23= water valve, pressure switch or off balance. E-30 = drain pump issues. E-31= Slow drain , possible restrictions. Thank You. 

Answered by AppliancePartsPros.com   |   Wednesday, December 07, 2011

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