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Customer Questions and Answers for GE Smartwater™ Replacement Water Filter by GE

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    • Part Number: AP5788185
    • MFG Part Number: MWFP
    • Made by: GE
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For GE GE Smartwater™ Replacement Water Filter (Part Number: AP5788185)

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Note: This question is for the older version of this part, but we thought you might still find it helpful

I have the GE Smart Water Filter MWF. I try to replace my filter every six months or so. I have purchased generic filters the last few times and they worked great. However, this last time when I replaced the filter I had problems. The first one I tried made alot of noise and overflowed into my refrigerator. I think there was a black ring I needed to insert. I did that and then the water dribbled out. So I tried another one since I had purchased a two pack. That one did the same thing. The manufacturer sent me a new one thinking I had received a defective lot. That didn't work either. I sent them all back for a refund. I purchased a different brand. This one installed okay without any noise but the water still came out slowly. I forgot to mention that after every faulty filter that I put my old filter in and it worked perfectly. So out of frustration I also tried installing the bypass I have. When I put that in, no water came out at all. I am stumped as to what the problem is. I am wanting to purchase the filter made by GE at this point but am concerned that they may not work either. Please advise.

Melissa for Model Number PSS26NSTA SS

ANSWER Melissa, With the filter bypass installed the water should work with no problem and if it does not then the issue would be caused by a faulty filter head assembly WR17X20860

Answered by AppliancePartsPros.com   |   Wednesday, August 21, 2013

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