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Customer Questions and Answers for GE Smartwater™ Replacement Water Filter by GE

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    • Part Number: AP5788185
    • MFG Part Number: MWFP
    • Made by: GE
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Questions & Answers

For GE GE Smartwater™ Replacement Water Filter (Part Number: AP5788185)

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I have replaced my water filter in my refigerator several times before with no issues. This time when attaching the new MWF filter there was a grinding/rattling noise and then it stopped. However, I can no longer dispense water. I removed the new filter and attached the old one and it works again. This is the second one of the new MWF model filters thast I have tried and same result. The Smart Water filters worked with no issue (as stated before the old one still does). What is the solution?

William

ANSWER William, At lot of times the reason for the water filter not working is due to the filter not going enough to engage the plungers to allow the water to flow. In most cases it has to do with the filter itself but in some cases could be filter head that is causing the issue. It would be recommended to try another filter but if still having the issue would recommend replacing the filter head. 

Answered by AppliancePartsPros.com   |   Thursday, March 20, 2014

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