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Customer Questions and Answers for GE Smartwater™ Replacement Water Filter by GE

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    • Part Number: AP5788185
    • MFG Part Number: MWFP
    • Made by: GE
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For GE GE Smartwater™ Replacement Water Filter (Part Number: AP5788185)

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Water filter motor was making a grinding noise recently so we unscrewed and screwed it back on then after a few days is made the same noise when trying to dispense water. The filter is only a few months old. Whats wrong? It's Now stopped working and its not making ice. Does the ice water pass through the filter and can you correct this? Thank you!

Joe for Model Number Profile PSCS5TGX/PSCF5TGX

ANSWER Joe, The ice and water for the unit does pass through the filter and either the filter itself is faulty and would need to be replaced or the issue will be the filter head assembly. You would want to insert a bypass plug into the filter head and check to see if you are still getting the same noise. If not then the filter is faulty and if it is still making the noise then the issue would be the filter head assembly. 

Answered by AppliancePartsPros.com   |   Tuesday, July 01, 2014

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