Does the bottom riser have a plastic part that goes with it? I think I see one on the freezer side. The refrigerator door is a little lower than the freezer door. I was having trouble closing the fresh food door last night so I removed all extra shelves from the door so it can be lighter, but I also see the metal trim thats around the door a little out near the bottom riser on the door panel. So what do you think could be going wrong? Thank you for your help.
ANSWER Hello Mrs. Parray,
There is supposed to be an opposing cam that the cam riser meshes against. It is made on the bottom door hinge WR13X5222.
Answered by AppliancePartsPros.com | Wednesday, December 19, 2012