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Customer Questions and Answers for Spring Deflector Int. by GE

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    • Part Number: AP4297422
    • MFG Part Number: WR02X11768
    • Made by: GE
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For GE Spring Deflector Int. (Part Number: AP4297422)

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I am getting mostly cubes when I push the crushed ice button. I found this spring was off, (the long end was unhooked), and put it back on. I seemed to help some, but I still get a lot of cubes. I pulled the drawer back out and moved the lever with the spring back and forth and the spring popped loose again time after time. Would a new spring help? Maybe this one is stretched or sprung a little. Also, I assume it could be the solenoid that moves the lever that controls the door which makes the ice go through the crusher. The piece of plastic where the arm inserts moves freely up and down and doesn't seem to do anything when I alternately push the cube and crush buttons so I don't know. Does it work when the door is open? Obviously, I held the door open when I pushed the buttons so I could see if it moved. Thanks, Alan

Alan for Model Number gss25sgpess

ANSWER Hello Alan, The spring should not pop off by itself for any reason. A new spring might help if you cannot figure out how to manipulate the old one to produce a satisfactory result. The spring should always force the diverter back in the way so the cubes get crushed. The solenoid pulls the lever against the spring to shift the lever to the configuration that the cubes are carried around the crusher blades to produce full cubes. 

Answered by AppliancePartsPros.com   |   Tuesday, August 21, 2012

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