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Customer Questions and Answers for Rotary Switch by GE

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    • Part Number: AP5272299
    • MFG Part Number: WH12X10498
    • Made by: GE
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For GE Rotary Switch (Part Number: AP5272299)

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Here are my problems: 1)Black grease in the bottom of the cabinet.2)Fuzzy fabric material shredded in the metal cabinet.3)The machine does not agitate at all during the wash cycle. 4)During the wash cycle the basket turns slowly for about ten seconds with a whirring sound, and then stops....It repeats this type of cycle every 60 seconds or so during the washing cycle. It is not a motor fuse as the motor runs during the spin cycle. I have tried the reset proceedure (unplug, then open/close lid after plugging in). The splines on the center tub axle are NOT stripped. I watched the motor during the wash cycle and it does turn slowly for about 10 seconds every 60 seconds during the wash cycle. The belt is in good shape and has about 1/2 inch push in room. What is the problem? Motor Relay? Transmission and/or brake? Electrical clutch? Timer? I need help badly and clothes are piling up.

Greazy for Model Number WCXR1070A 1WW

ANSWER Hello Greazy. The problem you described sounds like the transmission has failed. Oil has leaked from the transmission and the fibrous material is wear from the belt. The grease (transmission oil) also coats the brake and clutch assemblies causing slippage, making normal operation an impossibility. The electronic controls are sensing what the unit components are doing and when they don't see the proper actions taking place, it will shut everything down. I do not believe the problem is electrical. From the description given I believe it is a trasmission issue. Hope this helps! 

Answered by AppliancePartsPros.com   |   Thursday, January 23, 2014

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