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Customer Questions and Answers for Water Valve by GE

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    • Part Number: AP3884039
    • MFG Part Number: WH13X10023
    • Made by: GE
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For GE Water Valve (Part Number: AP3884039)

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I have a GE WBVH6240 front load washer that does not complete cycles or completely drain. At first I thought it might be the drain and I cleaned it and the pump. I ran the t08 and t09 test modes and while t08 hot water works fine, the t09 does not run cold water. I checked the cold water hose and it flows, no obstruction in the screen. I get error codes e22, e31, & 370. Looks like the water valve is bad? Thanks.

Rich for Model Number WBVH6240

ANSWER Hello Rich. Based on the information you provided, it sounds like the valve is bad. Make sure there is power to it during the test mode. If so, and no water, replace the valve on the unit. 

Answered by AppliancePartsPros.com   |   Saturday, May 04, 2013

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