Hi. I hope you can help with our nutty fridge! The ice makers (for lack of better terms) "trapdoor" does not close when it should. About 5 seconds after dispensing ice the door should close by itself. I do hear a "click" like the solenoid releasing but the door (more often than not, does not close.) If I forget to check it I can have a lot of melted ice a while later. So, I have to push the door back manually although it does not feel like it is a mechanical issues but rather like an electromagnetic resistance. Any idea what part should be swapped out, the main board for the ice maker? I still haven't taken it apart to take a physical look but I know that manually closing the door is not good in the long term. Oh, I should also mention that I can feel cold air coming from that area and there is dampness in that area. So, it looks like the trapdoor is closed but not firmly enough to keep ice from melting. I hope you can help. My wife wants a new fridge but I think this should be a fairly easy fix. I'm an accomplished do-it-yourselfer :-)Thanks! Pete
ANSWER Hi Pete. It sounds like the duct assy. cap part # 6421JB2002P is not closing can be caused by the reversing valve plunger part # 5007JA3006R is sticky. The internal plunger can be worn out and dragging. Insert the duct cap part # in our part search page and it will show the installation procedure. Thank You.
Answered by AppliancePartsPros.com | Monday, September 17, 2012