Ice is collecting in bottom of freezer and water is running out on floor. I have completely defrosted several times and it continues to freeze up and allow water to run on to floor. Could the defrost element or sensor be bad? Should the drain be completely open when the completely defrosted? It appears to have something in place that only allows a small stream of water through the ~.5 inch drain.
ANSWER Hello Bill. It sounds like the drain is clogged. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html
Answered by AppliancePartsPros.com | Tuesday, August 21, 2012