When I start my machine it will knock and then wait and then knock 2 more times and and error comes up and says "Error door is not shut please shut the door" I have shut the door and even slammed it shut and it continues to have the error message for a few more times before it decides to start. What part do you suggest I need?
ANSWER Hello Jodie. Based on the information you provided, it sounds like the door lock assembly 6601ER1004C is bad and will need to be replaced in the unit.
Answered by AppliancePartsPros.com | Thursday, August 02, 2012