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Customer Questions and Answers for Drain Pump Motor by LG

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    • Part Number: AP5328388
    • MFG Part Number: 4681EA2001T
    • Made by: LG
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For LG Drain Pump Motor (Part Number: AP5328388)

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I have an LG washing machine that will not spin and drain after it reaches the 12 minute mark remaining in a wash cycle. The drain hose is clear as is the drain filter. If I remove the clothes and unplug the drain hose at the bottom, I can get the drain and spin cycle to work but no water is sent through to the utility sink. I can only get the water to drain by unplugging the drain hose once again. Is this a drain pump or circulating pump issue? And do I need part number 4681EA2001T?

Andreas for Model Number wm5301HR

ANSWER Hello Andreas, I have seen the impellers on this style pump 4681EA2001T separate from the motor shaft. I've also seen the impeller shatter. It is entirely possible that the pump could be the issue. I can't help but notice that you have to "unplug the drain". This is not a desirable situation. What exactly are you removing to "unplug the drain hose"? The drain pump is only designed to pump water so if something is in there to "plug" the drain hose, this is the issue and it should not be put into the unit. If it's lint, you should reduce the amount of detergent to reduce the wear on the fabric and shorten the wash time. These two things are what cause lint production. If it is debris from pockets, empty the pockets before they go into the unit. 

Answered by AppliancePartsPros.com   |   Friday, January 04, 2013

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