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Customer Questions and Answers for Guide,rail-White by LG

    • Part Number: AP4449681
    • MFG Part Number: MEA40002601
    • Made by: LG
    • Not Available

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For LG Guide,rail-White (Part Number: AP4449681)

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Same as above. Note 26 years working on kitchen equipment inc. refrigerators for Hobart Corp. It says on all web sites this is right rail but the picture and the item I got from them is the left rail . Unless we start veiwing them while locked up in the refrig, it won't change. Someone missed this at the LG factory I'll bet. Wrong rail/ right side rail is part # AP4457258 . Above part shown is the left but photo is upside down, thank you.

Ron M. for Model Number LG Refrigerator - Model # LRSC26925SW

ANSWER Hi Ron. Are you referring that you possibly got a mispackaged part in the correct part # labeled? It' unfortunately happens rarely as we are human (manufacture shipping dept). You received the Left rail and need the Right side rail, correct? We will send this to research so they can assist with the manufacture to pull one off the shelf and correct the process from the beginning and let the correction take place and trickle" down-stream. They will immediately send it to us so we can get back to you. They respectively appreciate Customers and are very apologetic @ any discrepancies. We will contact you A.S.A.P. Thank you. 

Answered by AppliancePartsPros.com   |   Thursday, September 29, 2011

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