Problem: Trouble with ice maker. It is cold and seems capable of producing ice. For some time now, ice production and dumping into storage tray has been eratic in operation. Some times I can feel the rotating trays are in an upside down position. Sometimes shut off arm seems rigid. Pressing a small button on the bottom (very difficult to see), will cause the ice tray to rotate back in the refill position. Sometimes I get ice, sometimes I get a loud clicking sound and by feeling the ice tray, it seems to be trying to rotate, but can't. It will stop clicking after 24 plus clicks. It will make ice, I believe if the mechanism will position correctly to fill tray. Then will dump the tray after the water is frozen. I can't see what the small button on the underside of the tray mechanish to see what is it's function (nothing in my data book on it). Some times the "shut-off" arm is free to move and sometimes not. This is a 3 door French type stainless steel unit. Of course the ice mechanism is in the bottom space (freezer part). Appreciate any help you might offer.
This situation sounds like the icemaker is the problem and would need to be replaced. When you are hearing the clicking, that is when the icemaker is trying to eject the ice but the heater is not coming on properly and causing it to force the ice out. The part number for the icemaker for your unit is part AEQ57518201
Answered by AppliancePartsPros.com | Friday, August 16, 2013