The microwave light comes on, the timer runs down, but the tray doesn't rotate and the motor doesn't run. It was in the middle of a timed cook and it just stopped rotating and running, although the timer kept running down. Any ideas?
ANSWER Hello Lila, I would check the turntable motor 6549W1S011B to see if it is working. You might also make sure the turntable support ring 5889W1A003B is connected to the motor properly. Hope this helps!
Answered by AppliancePartsPros.com | Monday, October 29, 2012