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Customer Questions and Answers for Service Parts by LG

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    • Part Number: AP4438640
    • MFG Part Number: 383EW1N006F
    • Made by: LG
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For LG Service Parts (Part Number: AP4438640)

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After cleaning our oven, some of the buttons work about half of the time. But they are all used for the oven. The buttons are: bake broil, 5, 6, 7, and 8. I got mad at it one day and hit the panel and they all started working. But then the next time, they wouldn't work again. Would this panel fix the problem?

James M. for Model Number LRE30451

ANSWER Hello James, This sounds more like a poor electrical connection than a failed part. I would open the control panel, WITH THE POWER TURNED OFF, and use a dry pencil eraser to clean the ribbon cable that connects the control panel to the control board. It is made permanently to the panel, but plugs onto the board. When you clean the ribbon cable connections, you should rub the ribbon with the eraser only in the direction toward the end that you just unplugged. Do not rub side to side at all and rubbing back toward the panel can also cause damage to the ribbons' traces. If this doesn't correct the issue, the issue will most likely be in the control board and not the panel. 

Answered by AppliancePartsPros.com   |   Saturday, January 05, 2013

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