The web site says the shock absorber or damper for the drum is a number 4901ER2003A. Is this the right number for the LG washer I have listed above? Also, does the machine have some kind of sensor that stops it from spinning if the drum hits the front edge of the frame? The splines on the rotor (the driven section) of the motor where it connects to the drum were rounded off. This appears to have been caused by the drum hitting the front of the frame. I ran the machine with the rear access open. I then put a strong elastic band around the support or shock absorber to hold the drum back slightly. That held the drum from hitting the front of the machine. The motor and drum seemed to work fine. Am I on the right track?
ANSWER Hi. The shock damper, part # 383EER3001J is for your model. No there are not sensors slowing the drum down in high speed spin. It sounds like all 3 shocks are needing replaced to set the drum up where it naturally needs positioned. If the driven splines are rounded with slop then replace the spider assy. part # 4434ER0002A. Possibly the rotor part # 4413ER1003A as well depending on tolerances. Thank You.
Answered by AppliancePartsPros.com | Thursday, October 18, 2012