Note: This question is for the older version of this part, but we thought you might still find it helpful
The flapper on our ice dispenser is not opening. The ice is dropped into the funnel but the flapper doesn't open to drop it. Could it be the solonoid?
ANSWER Hello JGIRL1971,
You will want to look to see if the bracket that attaches to the dispenser door and make sure that it is not broken. The solenoid could be a cause but you would want to check to see if the door assembly is not broken.
Answered by AppliancePartsPros.com | Monday, January 28, 2013