The the code keeps tripping, even though we run cold water. The code is often tripped with heavier loads or extra water setting. Is this the Thermistor? Can you provide a diagram or video for replacing? Once replaced, does the computer need to be reset? If so how is this accomplished? Thanks! George
ANSWER Hi George. Disconnect the thermistor part # 6322FR2046C wires and use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. There's an issue with the thermistor, heater or wiring. You can test the circuits at the heater assembly with a multimeter. the thermistor should have a resistance of 10 to 30 ohms resistance at room temperature and the heater should have a resistance of 10 to 30 ohms resistance as well. If all's OK, check the wiring harness and the resistance at the control board,The heater/thermistor AEG33121501 is located on the front lower portion of the spin tub and you can access it by removing the front panel and top. So it would be easiest to conduct the tests at the main control board 6871ER1104A when you remove the top. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.
Answered by AppliancePartsPros.com | Wednesday, June 13, 2012