The water that dispenses into the ice tray comes out to fast and splashes over into ice bin witch forms one block of ice. This started happening after I installed a new after market water filter that is recommended for this unit. Could it be not using a factory filter, water inlet valve, or what? I'm stumped.
ANSWER Hello John,
Check that there is no ice in the fill tube first. If there is, it could be acting like a water hose when you put your thumb over the end and spraying the water out. Otherwise, it sounds more like excessive water pressure. The water valve cannot cause this. Check the fill tube and if it is clear, check the water pressure to the unit. It should not exceed 120PSI.
Answered by AppliancePartsPros.com | Monday, August 19, 2013