I have the same issue with my washer as did Lorri. In your explanation to her, you advised to clean out the drain pump, but, I did not see any instructions as how to do that. Are you able to explain further? Thanks much.
ANSWER Hello Linda. On the bottom left corner of the washer is an access panel. You open this panel and unscrew the filter out of the pump. Clean out anything in there blocking the pump. Remember, when you remove the filter any water in the unit will come out at full speed!! Be ready to catch or clean up the water.
Answered by AppliancePartsPros.com | Thursday, October 11, 2012