I get a nd code on my washer and it plays a tune. I then press the start button and it continues to wash. My clothes come out of the cycle soaking wet. I pulled the pump out and it looked clean, but when I rotate the impellar, it feels like there is a jerky rotation. Like starting an internal combustion motor. I am trying to figure if this is a drain pump issue.
ANSWER Hi Kerry. The drain pump impeller is defective. Pump part # is DC96-01700A. Check drain hose and make sure it is not clogged. Use Affresh washer cleaner monthly to obtain performance. Part # W10135699. Thank You.
Answered by AppliancePartsPros.com | Friday, October 28, 2011