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Customer Questions and Answers for Drain Pump by Samsung

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    • Part Number: AP4202690
    • MFG Part Number: DC31-00054A
    • Made by: Samsung
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For Samsung Drain Pump (Part Number: AP4202690)

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When it comes time to drain, machine stops and after a few minutes displays "ND" code. I checked for obstructions, but everything was clear so I replaced the pump. That did not fix the problem. I then checked for power at the pump, with machine on during the wash cycle I get 20V at the pump. When it comes time to drain, I get 86V and the pump does not drain. Do I need a new control board?

Russ for Model Number Samsung WF306LAW

ANSWER Hello Russ. I would suggest clearing out the drain hose. It sounds more like a clog than a pump issue. However, if all is clear, and the unit will not move water, replace the board on the unit. 

Answered by AppliancePartsPros.com   |   Friday, July 26, 2013

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