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Customer Questions and Answers for Drain Pump by Samsung

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    • Part Number: AP4202690
    • MFG Part Number: DC31-00054A
    • Made by: Samsung
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For Samsung Drain Pump (Part Number: AP4202690)

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I get a nd code. The washer will drain some of the water but not all of the water and will not spin. Checked the pump and it isn't clogged. However the drain hose was full of brown/black slimey gunk. We have cleaned the drain hose and have not put the washer back together to test. Wondering if the gunk in the drain hose was our problem or is the pump going bad? Thanks.

Cammie S for Model Number Samsung Front Loader

ANSWER Cammie, The black brown gunk would most likely be the cause for the unit not fully draining. You will certainly want to reassemble the unit to test and make sure that the unit is draining completely now that the gunk is cleared from the drain. If still not draining then most likely the drain pump. 

Answered by AppliancePartsPros.com   |   Wednesday, April 09, 2014

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