We noticed that our refrigerator wasn't cold as it should be (the display was showing 34°F but it was much warmer than that). We decided to take out the back panel and everything seemed fine, except the fan that was not spinning. Now, we turned the refrigerator on again, without the back panel and fan, to see if the unit would work. The unit is getting cold, but the temperature display shows that the temperature inside is 50°F since last night (it was showing 60°F at first, then after about 2 hours it displayed 54°F, and then today, after pressing the "Power Cool" option, it cooled down to 50°F, and has been this way since then). Do you think the problem is just the fan motor or is it something else? Is the fridge not getting colder because the fan is not running? The freezer is working fine. Thanks and I'll be waiting for your answer.
ANSWER Hello Lillian,
I believe if the fan motor DA31-00020E is replaced that the unit will return to normal operation.
Answered by AppliancePartsPros.com | Tuesday, September 11, 2012