My original post and answer:
My washer has stopped spinning. I've read through the other questions but have not found the exact symptoms. It cycles through just fine till the spin cycle where it will do one of three things. It stops and the spin light is left on, or it stops and the done light is on, or it stops and the spin light is on and the lid lock light is flashing. I am not an appliance whiz, but I found the service manual and ran the automatic test. It did fine until the spin cycle where it began to spin and then there were multiple clicking sounds from down in the machine (not the lid lock), and then stopped, the basket slowing of it's own accord. The Wash, Rinse. and Spin lights were lit and the lid lock light was flashing. I saw no diagnostic code in the manual that matches this. From reading the other letters I am thinking it is the Actuator or the Main Control Board. Might someone know which one it is? I'd rather not take a shot in the dark or just replace both because I do not know. Thank you for your help.
ANSWER Hello Christopher. If the noise is from the board, replace the board. If the noise is from the actuator, then you will need to replace it. We will need your model number to help you more with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page.
OK. the model number is: MVWC400XW0. The sound does not seem to be from the board, it is from down in the body of the machine, not up in the control panel. It beginns to spin and then it makes the noise, it kind of sounds like something is slipping (a clutch?), would that be the actuator? Also, I had forgotten to mention that I am able to get it to spin if I unplugged the machine, plugged it back in and then ran the drain and spin cycle. I might have to do this a few times, but it would finally spin, though the clothes would not be as dry as before, so maybe it was only dong the slow spin. Thanks again...
ANSWER Hello Christopher. Sounds like the large pulley may be loose. Check it out. If loose, use Loctite and tighten the bolt down. If it is good, replace the actuator on the unit.
Answered by AppliancePartsPros.com | Friday, January 17, 2014