I have a question that is similar to others, however I have tried to do some troubleshooting to find the correct answer. The shaft moves throughout the cycle, it moves back and forth during the wash cycle. The washer has no problem in the fill, rinse or spin cycle. However during the wash cycle it is making a load grinding noise. The agitator can be turned to the left by hand but not the right. However during the wash cycle if a small bit a pressure is applied to the top agitator it will stop spinning to the left it will to the right and the bottom agitator moves left and right without stopping. The noise appears to be coming from below the basket. Any idea or solutions would be great. Thanks
ANSWER Hello Beth. If the noise is only during the agitate cycle, you will need to make sure the brake is not slipping. If not, replace the transmission 35-6615 in the unit.
Answered by AppliancePartsPros.com | Tuesday, December 03, 2013