I cannot get the dust cap off to see if I need to replace the agit dogs. There is nothing to grab on to make it come loose.
ANSWER Hello Audrey. Your model is a GE and does not use dogs. You need to check the coupling WH49X10042 and see if it is bad and needs to be replaced in the unit.
Answered by AppliancePartsPros.com | Monday, December 16, 2013