The upper agitator seems to have a screw on the side holding it to the lower agitator. The screw hole seems to be stripped and now it keeps falling. This washer was purchased used and may have been modified. What are your thoughts?
ANSWER Hello Moon. Based on the information you provided, it sounds like the agitator 387838 is bad and will need to be replaced. Hope this helps.
Answered by AppliancePartsPros.com | Thursday, December 01, 2011