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Customer Questions and Answers for Arm, Im Shutoff by Whirlpool

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    • Part Number: AP4077996
    • MFG Part Number: 67004028
    • Made by: Whirlpool
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For Whirlpool Arm, Im Shutoff (Part Number: AP4077996)

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the shut off arm doesn't fall back down after ice drops in bucket. I can manually move it down and the ice is made and drops but after dropping, arm doesn't go back down and no more ice is made. bucket not full of ice.

Steven for Model Number kitchenaid kfcs22evms

ANSWER Steven, This issue is usually due to a linkage problem in the motor control module 8201515. You'll need to remove the ice maker assembly from the freezer and replace the module. 

Answered by AppliancePartsPros.com   |   Monday, April 28, 2014

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