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Customer Questions and Answers for Asm-Sump/motor by Whirlpool

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    • Part Number: AP5962283
    • MFG Part Number: W10780877
    • Made by: Whirlpool
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For Whirlpool Asm-Sump/motor (Part Number: AP5962283)

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Note: This question is for the older version of this part, but we thought you might still find it helpful

Unit has low circulation...the soap dispenser does not even get washed, or anything on top....the arms are not plugged.....the middle arm is plugging in ok, the receptical just below is closed...I removed 3 screws on inside bottom at the fine filter but was unable to disassemble to look for obstruction....now I realize the sump/pump/motor are a complete assembly.....should I verify no obstruction first or get a pump repair kit...a circ pump...circ pump and motor?

John S for Model Number gu3600 whirlpool

ANSWER John, Before you replace the pump assembly, Check for a proper water level in the bottom of the tub. Start the dishwasher, allow it to fill and start washing for 3 to 5 minutes and unlatch the door. Remove the lower rack, the water should be in contact with the bottom of the heater element. if not there is not enough water in the dishwasher, it won't produce the pressure to properly clean, especially in the upper rack area.You may want to consider the water inlet valve, first 8531669. Thanks 

Answered by AppliancePartsPros.com   |   Tuesday, August 21, 2012

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