We had a coin stuck in the drain pump that gave us the "nd" error. I was able to remove the coin, but appears the problem burned out a motor somewhere because now the washer turns on, but doesn't function. It sounds like it wants to work, but just hums and doesn't move. The pump was hot to the touch. I am assuming we broke the pump and good with replacing it. Is the burned out pump the cause of the not working or could there be another problem? I don't want to replace one part only to find it doesn't fix the problem.
ANSWER Hello David. Yes, based on the information you provided, it sounds like the pump assembly 34001340 is bad and will need to be replaced. Hope this helps.
Answered by AppliancePartsPros.com | Friday, March 09, 2012