Either the transmission or brake ass. is seized up. If I can't remove the agitator(screw head is broken off) what are my other options for diagnosing the problem?
ANSWER Paul, the other method would be : raise the front of the machine, or lay the washer on it's back, and remove the belt(s). Youy need to be careful, Turn the transmission pulley clockwise, this is the agitation direction, and should be somewhat easy to turn, you may want to have someone observe the agitator operation. When you reverse the direction, counter clockwise, This is the spin direction, you should be able to turn the pulley 1/2 to 3/4 of a revolution, the brake should unlock, and the inner basket should start to rotate, there will be some resistance. If you can perform both direction tests to the brake "unlock" position, you most likely have a seized tub bearing, that's more common than a bad brake. Good Luck.
Answered by AppliancePartsPros.com | Wednesday, July 20, 2011