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Customer Questions and Answers for Brake Roto by Whirlpool

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    • Part Number: AP4373023
    • MFG Part Number: 35-6714
    • Made by: Whirlpool
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For Whirlpool Brake Roto (Part Number: AP4373023)

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My washer stopped working. The control panel timer was calling for spin cycle. We could smell a very nasty smell (cross between rubber and electrical). The washer would not drain either. I had to vacuum (yay shopvac) it out. I was able to vacuum out 100% of the water and the pump area is clear. I took the washing machine apart to a large degree and the further down into the cabinet I got the stronger the smell was. At first I was convinced it was a bad motor seeing as how it didn't seem to be trying to work and it had the horrible smell (electrical and rubbery). Now, I remember that before this happened, for weeks we have heard a very loud BANG sound when the spin cycle would stop. So, after reading your site I checked the belt and found that I could not move it. I checked the pullies and I think the brake pulley was stuck. Operating the pulley directly by hand freed it up and now the belt moves freely again. So, I'm going to put everything back together and see if that was what the problem was. Maybe the brake was keeping the motor from moving. I thought I would have heard the motor hum if it was just the brake, but maybe not? If it works, what was causing the brake to make that loud banging sound and more importantly what needs to be replaced if that was it so that it doesn't get stuck again like that? Where can I read more about how to make sure the belt is set to the proper tension on this model washer, please? Is there anything else you recommend? The loud bang and the sudden failure to spin and drain are the only problems I'm aware of.

QUARKY42 for Model Number PAV2300AWW

ANSWER Hi. Tilt the unit up and back to support it. Remove the belt and see if the pump part # 35-6465 turns. If not replace it. Make sure the motor part # 21001950 is not binding in both directions as well. Then do the same with the center main pulley. One direction should agitate and the other should free the basket and spin it out. Sometimes a clothing article will get in between the inner and outer tub, balling up and not allowing the spin to occur. If you do not find any issues bellow then remove the tub top cover and look inside with a flashlight for clothes. If the belt is burnt it is part # 21352320. Thank you. 

Answered by AppliancePartsPros.com   |   Thursday, November 01, 2012

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