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Customer Questions and Answers for Brake Shoe by Whirlpool

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    • Part Number: AP3094432
    • MFG Part Number: 285438
    • Made by: Whirlpool
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For Whirlpool Brake Shoe (Part Number: AP3094432)

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We experienced a sudden failure -- at the rest period of a wash cycle there was a very loud ongoing staccato bang while the basket continued to spin at high speed. I was able to stop the basket by hand. It turns freely and restarting a spin cycle works fine, and I can again stop the basket by hand (same loud noise). The strange symptom is the accompanying up and down motion of the basket. If I turn it slowly by hand, I can see that the bang is coming from the basket physically dropping at one point in the rotation, so it seems to be on a rise/fall, rise/fall pattern. I estimate the rise/fall to be maybe 1/8 inch or less. Seems like more than just a brake shoe problem?

Tom for Model Number GSW9545JQ0

ANSWER Hello Tom. Based on the information you provided, the drive block 389140 is bad and will need to be replaced on the unit. 

Answered by AppliancePartsPros.com   |   Monday, September 30, 2013

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