My ice make will make ice, but will not dispense ice. Water will come out, but nothing happens when you push the ice pad. The door will open, but ice does not drop. How do I know if it is the fountain control board AP3885987 of the elec control board AP3882921? What is the process for troubleshooting? Where and what voltage ac or dc is outgoing to the auger motor? if there is no voltage coming out of the elec control board, then could it be that the fountain board is not sending the signal for ice to the elec control board. I guess I'm trying to figure out the sequence of operations? Thanks for the help.
ANSWER William, It sounds like neither board, and more like the auger motor itself. we will be sending you some technical information that should help you out.
Answered by AppliancePartsPros.com | Friday, July 20, 2012