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Customer Questions and Answers for Cntrl-Elec by Whirlpool

  1. Our Price $192.86
    Compare At $229.50
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    • Part Number: AP3962998
    • MFG Part Number: 2320696
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Cntrl-Elec (Part Number: AP3962998)

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My refrigerator's control panel display is flashing on and off and beeping. The freezer side is cold enought while the refrigerator side is not cool. It does not make any ice either. I did unplug it and waited for 24 hour, which is not helpful. Is it possible the main control board AP4411082 caused all problems? or I should look at others place?

Chengting for Model Number KSSC42QMS03

ANSWER Chengting, with the information you supplied, it sounds like the unit is not cooling properly. Did you recently have a voltage black out/ brown out or possible outage. Before you replace anything, you need to run the diagnostics and tests from the control board. We'll send you the information so you can conduct the tests and diagnostics. Thanks 

Answered by AppliancePartsPros.com   |   Thursday, August 02, 2012

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