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Customer Questions and Answers for Electronic Control Board by Whirlpool

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    • Part Number: AP3962998
    • MFG Part Number: 2320696
    • Made by: Whirlpool
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For Whirlpool Electronic Control Board (Part Number: AP3962998)

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Last night this refrigerator stopped working. The main control panel stopped lighting. Upon cycling the main switch a few times the control panel lit but all readings were incorrect. Now the panel does not light and the compressor does not start. I have read a few of your things and think the control panel may not have anything to do with the compressor not running? Help! Thanks

Wayne C. for Model Number Kitchenaid KSSC42FMS02

ANSWER Wayne, Correct, the interior control board has little to nothing to do with the compressor running. And based on the other symptoms you described, your first choice and check will be the main control board W10219463 (W10219463). The part is no longer available from the manufacturer " Customer Should Contact Corecentric Solutions, Inc. Attn: Rfr Dept 175 Wall St Glendale Heights, Il 60139-1956 Phone:866-737-2244 For Repair Options" The control board is located on the top compartment of the machine, behind the upper trim panel / grille. 

Answered by AppliancePartsPros.com   |   Wednesday, March 06, 2013

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