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Customer Questions and Answers for Electronic Control Board by Whirlpool

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    • Part Number: AP3861853
    • MFG Part Number: 6610456
    • Made by: Whirlpool
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For Whirlpool Electronic Control Board (Part Number: AP3861853)

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HELP!!! Control panel stopped working when door is shut, cook top still works. If I open the oven door the control panel comes on and I can adjust heat and use over. However when I close the door the control panel cuts off again (digital). Thank You Troy

Troy for Model Number RF368LXPS1

ANSWER Hello Troy. Based on the information you provided, it sounds like there is a short in the wiring. First, test where the wiring comes into the unit from the house. Turn on the unit, and test with the door closed across each wire to the ground wire of the house wiring and make sure there is 120 volts on both hot wires. If not, the problem is in the house wiring. If there is, then you will need to test and see where you are loosing the neutral in the unit. This can be a very hard thing to find and repair. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Answered by AppliancePartsPros.com   |   Friday, January 27, 2012

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