We have a whirlpool front loader with a f11 and hf code. Sometimes the f11 or hf will come up,but not on the same time. What could it be? I was looking for the mcu but did not see it on the web page. Please help. I am looking for some troubleshooting tips. Thanks.
ANSWER Hi Jon. The F-11 code is MOTOR CONTROL UNIT ERROR :The Motor Control Unit has internal failure. Part # 8182706. If failure occurs during high-speed spin the door unlocks after 3 minutes. This error code is only shown in Diagnostic test. Possible Causes/Procedure- Verify the shipping system including shipping bolts and spacers are removed, and power cord out of the unit.- Check if washer is on a dedicated circuit. Other devices on same circuit can create line noise and cause this issue.- Unplug washer or disconnect power- Check the neutral feed to the MCU and CCU from the AC line filter. - Check all wire harness connections between the Motor & MCU, and MCU to CCU, are not broken or wires detached and connector internal pins are visible.- Make sure that all the connectors are fully seated.- Plug in washer or reconnect power cord.- Verify the unit operation by running the Diagnostic Test cycle. See page 5.- After the diagnostic test has finished, unplug washer or disconnect power cord and wait for 15 seconds. Now for the HF code is not existing so far. They may have a PF code which is power failure. Reset your circuit breaker. Motor part # 8182793. Thank You.
Answered by AppliancePartsPros.com | Thursday, January 19, 2012