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Customer Questions and Answers for Electronic Control Board by Whirlpool

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    • Part Number: AP3873954
    • MFG Part Number: 8182785
    • Made by: Whirlpool
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For Whirlpool Electronic Control Board (Part Number: AP3873954)

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Kept getting the F02 code, clean the drain at the bottom which was completely clogged, ran a couple times to get sedement out of lines, then ran the washer cleaning monthly maint which completed and cleared out the rest of the sedement, (I have well water). Went to do my load of laundry and now the door wont lock and gives me the DL code. How do I know its just the door switch that needs replaced and not the whole control board ? Also, still have a load banging noise when it enters the fastest spin cycle but stop's shortly after and finishes the cycle, does not bang unless it's in the fastest spin mode and has been doing this all along.

Diane H. for Model Number Whirlpool GHW9150PW1

ANSWER Hello Diane, It is actually considered normal for the unit to make noise and to even vibrate at times in the spin cycle. The unit senses the most violent and the smoothest spin speeds and will finish the spin at the smoothest rpm. If it were possible to perfectly balance a wet load of clothes this wouldn't be necessary but, unfortunately, being in the real world, perfection isn't possible, so mankind came up with this method. As far as the DL code goes, A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error. Potential Causes • Door Lock Mechanism broken or removed from the Door • Check Door Lock/Switch Assembly • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) • Door Lock/Switch Assembly Failure DIAGNOSTIC TEST The control must be in the OFF state before pressing the touch-pad sequence to start the test. Starting the test mode Close the door. Press the Control On button. Select the DRAIN/SPIN cycle. Select NO SPIN by pressing the SPIN SELECT button, as needed. Push Prewash Option button four (4) times within five (5) seconds. C:00 will show in the display.NOTE: If Model does not have PREWASH Mode as an option, press RINSE/HOLD. If the Starting procedure fails, push PAUSE/CANCEL button. Then repeat the starting sequence. The first thing that happens in the diagnostic test is the display will read C:00 and the door should lock or try to lock. You can test at the door lock for the voltage but this is un-necessary if the door lock mechanism makes a noise. If no voltage is getting to the door lock mechanism, the issue is an electrical connection or the main board. If the voltage is present at the door lock mechanism, the door lock mechanism has failed and requires replacement to restore normal operation. 

Answered by AppliancePartsPros.com   |   Wednesday, October 31, 2012

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