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Customer Questions and Answers for Electronic Control Board by Whirlpool

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    • Part Number: AP3890793
    • MFG Part Number: 8564391
    • Made by: Whirlpool
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For Whirlpool Electronic Control Board (Part Number: AP3890793)

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Have trouble getting power to come on. When it comes on have trouble getting washer to start. Have trouble getting 2nd rinse to come on and unable to select water tempature and amount. I have changed main control board (W10189966) but am still having problem. Will start better after a load has been washed and machine is warm. Should I change the other control board on the top of the machine? What about the wire between the two control boards?

Ron for Model Number 11027032602

ANSWER Hi Ron. Use a volt/ohm meter part # TJMA-DM1 to aid in the diagnosis. Open the top and look at the back rt. corner where the cord comes in. See if there is a filter block with the cord wires have worked themselves loose. Find the folded up tech. sheet to use the diagnostic mode and bring up the fault codes. Make sure the unit is level front and back and side to side. Lock the feet level nuts up against the base... This way the lid latch part # W10619844 correctly. Examine these to see if they are not broken. The unit will not start and run without this operating correctly. Thank You. 

Answered by AppliancePartsPros.com   |   Thursday, March 15, 2012

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