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Customer Questions and Answers for Cntrl-Elec by Whirlpool

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    • Part Number: AP3955993
    • MFG Part Number: 9762794
    • Made by: Whirlpool
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For Whirlpool Cntrl-Elec (Part Number: AP3955993)

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How do I check and see if my electronic control is disconnected or history. I keep getting Err Code F6 E0. Lost communications on my 5 year old oven...I'm a novice...need HELP...

Allen for Model Number KGRS807SSS

ANSWER Hello Allen. LOST COMMUNICATION. A. Unplug range or disconnect power. B. Open the console and make sure the P6 connector on the appliance manager and the P2 connector on the user interface are fully inserted. If not, plug in connectors and go to step F. If fully plugged in, go to step C. C. Visually inspect all of the four wires between P6 on the appliance manager and P2 on the user interface. Make sure the wires are not cut or pinched. If the wires appear to be intact, perform a continuity check between Pin 4 of the appliance manager and Pin 4 of the user interface. Do the same for Pins 1, 2, and 5. Both of these checks should result in a reading of less than 5O. If either of these checks fail, go to step E. If these checks pass, reconnect P2, then go to step D. D. Replace the appliance manager. Ensure all connectors are properly seated; then go to step F. E. Replace the wiring harness (signal) and go to step F. F. Ensure all wiring connections are made. G. Replace all parts and panels before operating. H. Plug in range or reconnect power. I. Observe for longer than one minute. J. If the error does not appear, initiate a bake cycle. Let the cycle run at least one minute. If no error occurs, cancel the cycle. The problem has been repaired. If the error occurs again, restart the troubleshooting procedure at step A (except in step D replace the user interface if the appliance manager has already been replaced). 

Answered by AppliancePartsPros.com   |   Tuesday, March 26, 2013

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