The door will not latch. It appears to be in the locked position. The front panel has no functions but I can get the diagnostic tests to run, however it does not show any error codes. Is the problem with the central control unit and is the right control #W10169230?
ANSWER Hello Mark,
It appears that the control board is faulty. You would need to replace the control W10169230. It may also be necessary to change out the door lock assembly. If a switch inside the lock is faulty it will could have caused the board to go bad. When you install the new board. Just try the unit 1 time. If it does not work then replace lock 8183270 and do not try to continuously get it to work.
Answered by AppliancePartsPros.com | Wednesday, December 19, 2012