I replaced the soap dispenser(since the dispenser door would not open and dispense the soap).After running a complete cycle, the dispenser door does not open on the new dispenser. Do I need to replace additional parts? Please help. Thank you. Jack.
ANSWER Jack,You should be able to manually activate and move the latch lever to verify the latch works and the door opens. You'll need to run the diagnostic test mode, and check for 120 VAC on the wires to the dispenser solenoid with a multi meter. Otherwise you option is the check the two brown wires from the dispenser solenoid back to the control board. If the wires are OK, and tightly attached to the solenoid and control board connector, you'll need to replace the control board W10285179 .
Answered by AppliancePartsPros.com | Monday, January 28, 2013