All the lights and buttons with the exception of the Start button work, but the dishwasher won’t start. I did the diagnostic test and the washer does run a short cycle and during that cycle you have to push the start button and the start button works when in that mode. I am trying to figure out of it is the control board or the control panel that is the problem. I have looked at the ribbon connector and it doesn't appear to have any problems, but it’s hard to tell. Now the last time I tried the diagnostic keys, they don’t work either, although lights still light.
If the keys are not working during diagnostics then the keypad W10199786 would be the failure and would need to be replaced.
Answered by AppliancePartsPros.com | Thursday, April 25, 2013