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Customer Questions and Answers for Cntrl, Freezer Assembly by Whirlpool

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    • Part Number: AP4247443
    • MFG Part Number: R0161092
    • Made by: Whirlpool
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For Whirlpool Cntrl, Freezer Assembly (Part Number: AP4247443)

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Hi. After a recent thunderstorm, our refrigerator/freezer has a problem. The unit has power, with the lights and fan blowing but the compressor is not kicking on and will not cool the unit. I was wondering if it is possible that the control unit for the freezer section might have been hit by a surge and is not sending power to the compressor to start it. Most of my limited experience in refrigeration was in residential HVAC systems, and that was a LONG time ago. Any advice/suggestions for troubleshooting the unit to trace down which part(s) of the system are in need of replacement? i.e.; can the freezer control unit be "jumped" to see if the compressor will kick on or not, and which leads to do so? With as much as new ones cost, I'd like to get this one going again, as it was working fine before this happened. Thanks for your advice.

Jay for Model Number amana sxd22s2e

ANSWER Hello Jay. You can test for power coming to the compressor. If there is power there, and the unit does not run, either the start relay or the compressor is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html 

Answered by AppliancePartsPros.com   |   Friday, June 01, 2012

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