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Customer Questions and Answers for Cold Control by Whirlpool

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    • Part Number: AP3037004
    • MFG Part Number: 2198202
    • Made by: Whirlpool
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For Whirlpool Cold Control (Part Number: AP3037004)

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We bought this fridge in sept 2012. Just before one year was up the compressor went and it was covered by warranty. Since than twice the fridge has quit cooling. Each time we unplugged the fridge and than latter it started up again. The control panel which is digital cannot be adjusted. The freezer setting is stuck on 7 and the fridge is on 2. Pushing the buttons for + and - nothing happens. What parts do I need to fix the control panel? I phoned Whirlpool service they said part # 12784415V. Is this correct? Is this is what is causing the fridge to quit? Do I need all of this part? Is it really the part that will fix it? Do you carry this part. How much does it cost? Thank you for your help.

John K for Model Number EB9FVHXWQO2

ANSWER John, The electronic control board W10503278 would be the most likely cause for the unit not operating properly. You can put the part number in at appliancepartspros.com for pricing. 

Answered by AppliancePartsPros.com   |   Wednesday, May 07, 2014

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